We reside overseas, and were joint owners of a Berkeley built 1 bed flat in N4, which we had decided to sell in 2021, with the benefit of the Stamp Duty relief as a sales inducement, and before the possibility of a property market realignment developing due to Covid. We selected BennettMason after some research, due to their office location close to our property, and to ensure that all communications with us would be effective via email, WhatsApp and occasional phone calls. The confirmation of a Sales Agreement was quickly arranged in April, and within 2 weeks BennettMason's Director Alex Defries had found a potential buyer, and Sale Price was agreed with considerable input and help from Alex as the intermediary. There was a strict condition from the Buyer; the sale had to be completed by 30th June, when the Stamp Duty relief would end, otherwise the sale was off. During the following weeks there were many issues and challenges to get this Exchange of Contract and Completion done before end June. These included: this Leasehold property needing a Management Pack from a new Managing Agent just assigned in February, and no recent service charge for the same reason, a Local Authority that could not perform searches due to a severe system hack, a Deed of Covenant required for the change of Lease Agreement, a plumbing leak that was found during an inspection, and needed an urgent repair, TWO Bank holidays in May, and finally the need for original signed documents to be transferred from overseas to UK solicitors offices Nevertheless with a constant effort and push from all sides, the Completion was achieved on 18 June, with a clear 8 working days before 30th June. There is no doubt that without help and support from Alex Defries, the process to Completion would have been delayed and possibly not achieved in the time frame demanded. We would unreservedly recommend BennettMason and Alex Defries to provide all possible support in achieving any property action, as he has proved his capability in our case. Thank you Alex, for all you have done.
I have been letting try property with Alex at Bennett Mason for a number of years. Alex is extremely professional and deals with everything efficiently and effectively so that I never have to worry about anything, exactly what's needed especially as I live overseas.
Bennett mason online portal was user friendly and had everything you need. I was impressed with Alex's diligence in progessing my sale and the photographs were of a great quality. I have recommended bennett mason online to numerous people.
We have recently just finished our tenancy with a property that was let through Bennett Mason. Alex was my main point of contact and was a pleasure to deal with. He was helpful, efficient and always contactable. He often went above and beyond to ensure everything ran smoothly for us and the landlord. Thanks Alex!
Alex helped us to sell a house, he was extremely helpful and attentive. He was also very contactable which is a massive plus. No issues, everything went smoothly!
Great service from Alex. He ensured the successful sale of our house. He was always available to provide help and give an update on the status of the sale. He was friendly, knowledgable and professional. Have recommended him to friends. Thanks Alex
Bennett Mason, particularly Alex, have been letting my portfolio for the past 5 years. They find us good quality tenants, offer excellent service and are a very professional agency.